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How 7yyy Handles Your Personal Data

At 7yyy, every piece of personal data you share with us — from your account details to your payment preferences via UPI, Paytm or PhonePe — is handled…

No data sold to third partiesUPI & Paytm transaction privacyAccount data held securelyRight to request deletionIndia-based data contact path
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7yyy How 7yyy Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how we handle your personal data, want to see what we hold, or need to request a correction or deletion, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within seven working days. Complex requests involving transaction history linked to UPI or Paytm may take up to 30 days, and we will keep you updated throughout.

Team online

Email Privacy Team

Send your data request or privacy query directly to our dedicated privacy address. Include your registered account email so we can locate and verify your records before acting on any request.

Live Chat Support

Start a live chat session from any page on 7yyy.club and select the Privacy topic. Our agents can raise a formal data request on your behalf and give you a reference number to track progress.

In-Account Help Desk

Log in, go to Account Settings, and open the Help section to submit a privacy request directly tied to your account. This path is the fastest for data correction or export requests.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our data practices are built around the principle that you should know exactly what is held and be able to act on it.

Data Collection Scope

We collect only what is needed: your name, contact details, payment method identifiers (UPI ID, linked Paytm number), and session activity. We do not collect data that has no direct purpose in running your account or processing your transactions.

Cookie Use

Our site uses functional cookies to keep you logged in and preference cookies to remember your language and region settings. Analytics cookies are used in aggregate, non-personal form only. You can adjust cookie preferences in your browser at any time without losing account access.

Account Security

Account credentials are stored using one-way hashing. Payment details passed through UPI or PhonePe are not stored on our servers — they are processed directly by the payment rail. We apply session timeouts and notify you of any new device login by email.

Data Retention

Profile data is retained while your account is active. If you close your account, non-financial data is deleted within 90 days. Transaction records linked to deposits via Paytm or UPI are retained for the period required under applicable Indian financial rules.

Third-Party Sharing

We share data only with payment processors (UPI networks, Paytm, PhonePe), identity verification services, and fraud-prevention providers — all bound by confidentiality agreements. We do not sell or rent your data to advertisers or data brokers under any circumstance.

Your Rights and How to Act on Them

You have the right to access, correct, port, or delete your personal data. Submit a request via the in-account Help Desk or our privacy email. We will confirm receipt within 48 hours and act within the timelines noted in this policy.

Your Privacy Policy Questions, Addressed

These are the questions we receive most often about how personal data is handled on 7yyy. If your question is not answered here, use any of the contact paths in the section above to reach our privacy team directly.

We collect your name, email address, mobile number and, during identity verification, a document scan. Payment identifiers such as your UPI ID are linked to your account for transaction matching but are not stored in plain text on our servers.

We share data only with service providers directly involved in running your account — payment processors like UPI networks, Paytm and PhonePe, and fraud-prevention partners. None of these parties may use your data for their own marketing purposes.

Non-financial profile data is deleted within 90 days of account closure. Transaction records are retained for the period required under applicable Indian financial and anti-money-laundering rules, after which they are securely destroyed.

Yes. Submit a data export request through the in-account Help Desk or by emailing our privacy team. We will prepare a structured file of your account data and send it to your registered email address within 30 days.

Log in, go to Account Settings, and open the Help section to submit a deletion request. Alternatively, email our privacy team with your account email in the subject line. We will confirm and action the request within the timelines set out in this policy.

We use functional cookies for session management, preference cookies for your region and language settings, and aggregate analytics cookies. You can disable non-functional cookies through your browser settings; this will not lock you out of your account.

Reach our privacy team via email or the live chat Privacy topic on 7yyy.club. We will log your concern, investigate, and respond within seven working days. If you remain unsatisfied, you may escalate to the relevant data authority under Indian law.

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